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Just wanted to say I bought a 80cm premium kit from you a couple of months ago but just got to test it in Luxembourg this weekend- brilliant! Excellent picture easy to set up. Very pleased.
Previous Feedback I provided on two emails, to which I received no response....
The Good....
Easily put together, connected to the TV and locked on to the Satellite. Cable length is good and the flat window cable will be handy.
The Not so good.....
There is a large scratch on the back of the dish about the size of a two pound coin. Not detrimental to the operation but it was straight out of the box, so disappointing.
The bracket on the bottom of the dish which screws onto the tripod was bent up. I had to straighten this before I could attach to the threaded bar coming out of the tripod as it was so curved.
I have replaced the threaded bar and nut used to attach to the tripod with a stainless steel bolt and nut. This assembly is now one piece and makes a lot more sense than the received assembly.
When I handled the dish itself, there was a noise like a babys rattle from the inside, I removed the 8 off screws out the back of the dish and did find a small piece of plastic inside. However, the actual noise was coming from the dish itself. Of the four screws keeping the dish in place, two were fine, one had been over screwed and stripped the thread and one had not actually been screwed in.
Thanks,
Jon
Thanks 'again' to Satgear, sorted me another kit for my caravan.
Always helpful, good communication, fast delivery.
Will definitely use again when needed in the future.
Excellent from start to finish! Great service really knowledgeable able to answer all my questions clearly. Nicola arranged for my gear to be expedited so we could have it to go away. Really easy to set up particularly with the easy find system. Would highly recommend Satgear to anyone! First class.
When our previous dish failed, my research led to Satgear. I telephoned to discuss my needs and arrived at the Vuesat easy beam flat panel system to match my Avtex TV. It was shipped out to the site where we were staying and was set up in minutes - the longest part was opening the packaging! A few days later, camping in a very exposed place, the tripod was rock solid and continued to function perfectly - not a situation we were used to. You can see our Spaniel enjoys watching TV!
I needed a portable satelite dish for caravaning and Satgears bundle of goodies fitted the bill perfectly.
The tripod was first class - really sturdy. The dish was also good quality, well coated to stand all weathers.
The long cable, complete with F connectors was of good qualitity. The elevation increments on the sat bracket were useful but difficult to see. Edit *inclinometer is included for this purpose*. My only other concern was if the small 40cm dish was going to be big enough but I needn't of worried as once I located the correct Astra 28.2 satelite my Manhatton Freesat receiver worked perfectly. All this was achieved
With the dish mounted on a tripod in my back garden
What a brilliant piece of kit, compacted easy set up brilliant picture, loads of channels well worth the money. I would recommend to anyone caravanning.
Great product just what we needed to solve problem,Nicola was excellent gave much needed help and advise, she even had it gift wrapped for my wife’s 25th wedding anniversary present! Thanks 5 star rating.
Excellent enquiry and support service, from Darren, followed by speedy delivery of a Vuesat Easybeam Premium Portable Flat Panel Satellite Dish Kit, complete with Easyfind. If only all our UK retailing experiences could be like this? The kit is compact, light and easy to set up. The quality of the tripod is especially impressive. Tuning to the UK Astra satellite is a doddle with Easyfind and the quality of the resulting picture is excellent. Can’t fault the system and I am a well satisfied customer.
Mobile satellite dish for our touring caravan. Got fed up of poor caravan signal. The sat dish is great takes minutes to set up, superb signal and totally weather resistant. We’ve had our up in a storm, no problem. Top quality, simple clear instructions absolutely brilliant.
I purchased a Vuesat Smartbeam as I wanted to replace my conventional aerial, which sometimes struggled to receive a good signal on camp sites. I also wanted a system which was easy to set up and this ticked all the boxes.
I can’t fault Satgear, which is an exceptional Company and in particular, Darren who goes out of his way to help answer any questions and nothing is too much trouble. I highly recommended both the Company and Vuesat.
A short note to let you know that I am very happy with the Satgear System. As your description says it is very easy to set-up and use and I was up and running very quickly indeed. I was very surprised with the quality of the picture and agree with you that it is fantastic. Our next trip is coming up shortly where I know that there is no TV signal so I will look forward to watching a crisp clear picture. Many thanks again.
Order no. 4563860
Hi, Order arrived exactly when you said, excellent delivery. Have just been out and set it up, took about 10 minutes. I'm now sitting in my caravan, in the driveway, coffee in hand and watching satellite television with a perfect picture. Many, many thanks for your excellent advice and professionalism. Tom Quinn.
The Vuesat satellite kit is a really impressive piece of kit, the whole thing is well made with premium materials. Ordering and delivery was easy with updates from the company on the delivery process. Clear instructions mean that from unboxing to complete initial assembly with a crystal clear TV picture was probably 10 minutes. Now that I know what I am doing I expect it to be much less. I have had several satellite kits before but none have been so easy to use with perfect results such as this. I have yet to test the back-up support offered as everything has worked perfectly but if it is anything like the product sold then I have no concerns.
