the system arrived well packed and was easy to set up. The only problem was that the receiver would only show German channels but after an email and a phone call Darren talked me through how to install the file onto the receiver.The customer service was 100% and nothing was to much trouble and explained in plain simple terms that were easy to understand. [Satgear Edit: We couldn't really explain how this happened? Normally every receiver is set up ready to go for the UK channels, but quickly resolved :) ]
Used my Vuesat dish twice now on caravan sites in the Highlands. Works a treat..!!
Dish looks good, tripod is well made and comes with pegs to secure it to the ground.
The dish arrived promptly and was well packaged.
All cables supplied so I needed nothing else to start using it.
Contacted Darren at Satgear for some advice and received prompt replies.
All in all I am very happy.
Excellent enquiry and support service, from Darren, followed by speedy delivery of a Vuesat Easybeam Premium Portable Flat Panel Satellite Dish Kit, complete with Easyfind. If only all our UK retailing experiences could be like this? The kit is compact, light and easy to set up. The quality of the tripod is especially impressive. Tuning to the UK Astra satellite is a doddle with Easyfind and the quality of the resulting picture is excellent. Can’t fault the system and I am a well satisfied customer.
Ordered the flat stat dish to work with my sky Q box arrived in a couple of days I had a quick read of the instructions plugged it in adjusted the dish using the sat finder provided and it just worked I was amazed how easy it was. I liked the reasurance I got from the instuctions to give them a call yes a call call not an email if I had any problems setting up ,it dose what it says on the tin great piece of kit.
Excellent service from Nicola and Darren - coordinated my despatch and delivery as I was returning from a trip. Equipment is excellent (My Avtex ProTV required a reset) set up was easy and channels and reception superb.
We’ve come away in the caravan to Hebden Bridge and I have just tried out the smartbeam. Despite the fact that it’s pointing at the caravan next door and there are plenty of trees about, Even better, although it ‘only’ said 79% the bars on the signal strength indicator on the skybox settings were maximum. I’ve never seen that before, even at home.
MY ordering error was swiftly corrected. No drama no fuss Satgear a delight to work with. Darren and his wife were most helpful.
The kit is working excellently and look forward to taking it on our holidays
Bought ours middle of 2019 after being fed up of poor reception from our existing setup. Brilliant customer service Quick delivery . Must admit to modifying the mounting system. Decided the tripod although an excellent idea was vulnerable to theft if away from the van. So made a mount to fix to the roof of van. Now can place the sat dish on the roof when parked up and not worry about it being stolen or blown over if windy. Bonus is is no obstructions as the dish is high up.
Setting up is a breeze and reception is excellent. So fully recommend
I purchased my Vuesat EasyBEAM Premium Portable Flat Panel Satellite Dish Kit in September 19 and used it for first time last week (Dec 19) in Braemar (North East Scotland). It was connected to an Avtex TV that supported Easyfind.
I found it very difficult to align it with the satellite. Any semblance of a signal, (yellow or green indication) was lost with rotational movement of less than 1mm in either direction. After much fiddling in the dark, it finally locked onto a stable signal. Thankfully, it wasn't too windy, so anchoring the tripod seemed unnecessary, which was just as well because any disturbance would have disturbed the reception. (Tried to anchor it down first, but couldn't get a signal without moving the whole thing.)
Notwithstanding the above difficulties, the quality of the picture was excellent and a wide range of channels was available. Interestingly, there was no signal on channels 1 and 2 (BBC), but equivalent channels were available elsewhere.
Although the basic system function was good, more technical work is needed in my view to improve the tuning process.
I purchased a Vuesat Smartbeam as I wanted to replace my conventional aerial, which sometimes struggled to receive a good signal on camp sites. I also wanted a system which was easy to set up and this ticked all the boxes.
I can’t fault Satgear, which is an exceptional Company and in particular, Darren who goes out of his way to help answer any questions and nothing is too much trouble. I highly recommended both the Company and Vuesat.
I knew very little about satellite setups for caravans. Darren was very patient and spelled out matters in simple English. All the equipment arrived on the agreed date and again Darren was happy to speak to me on the telephone and assist with a couple of things I did not understand. Excellent service.
Yet again I must state what an incredible firm Satgear are. I had a problem with my system ( no fault of the system , self inflicted by myself ) a phone call to Darren and he quickly , and patiently with me the non tecnifile, sorted it out. Top Quality Firm
I bought a cheap sat/tv set up, what a mistake, a big mess around to get a poor quality picture, I had the good fortune to come across satgear who were a mine of information and advise. Nothing was too much trouble, I bought an avtex tv with the compatible vuesat square flat (I will call it a dish) and tripod which is very compact and easy to assemble and store, NO sticking out lnb, NO sat finder needed NO external tuner needed. Just minutes to set up, and takes me 30 seconds to lock on to the satalite, it also works in Scotland ! I would recommend this set up for anyone over 10 years old, don't make the same mistake I made, get the right thing for the job is cheaper in the long run, if I have any future requirements it will be from Satgear.
Absolutely outstanding company, Both Darren and his lady assistant provide a service above and beyond similar companies.
Darren spent a huge amount of time assisting and diagnosing a problem I had linking up to a satellite receiver plus the satellite equipment they supply is first class.
Mobile satellite dish for our touring caravan. Got fed up of poor caravan signal. The sat dish is great takes minutes to set up, superb signal and totally weather resistant. We’ve had our up in a storm, no problem. Top quality, simple clear instructions absolutely brilliant.
Order no. 4563860
Hi, Order arrived exactly when you said, excellent delivery. Have just been out and set it up, took about 10 minutes. I'm now sitting in my caravan, in the driveway, coffee in hand and watching satellite television with a perfect picture. Many, many thanks for your excellent advice and professionalism. Tom Quinn.
Received my Satgear Beam60HD kit this morning and decided to try it out in the caravan on the driveway. I was a bit apprehensive as invariably any kit sold as 'Easy' is usually anything but. But I shouldn't have worried. I just followed the clear instructions and within about 45 minutes, most of which was taken up assembling the bracket and attaching to the dish, I was sitting in the caravan watching BBC1 HD.
No more breaks away without tv from now on.
All the materials are good quality and the kit is really good value. Oh and the canvas Vuesat bag is great quality as well.