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Sorry, can't help with a photo at the moment, but I can say that the service I received was second to none. I ordered over a bank holiday weekend and immediately had an email stating that Darren was away until the Tuesday. I was kept up to date with emails and delivery was taken on the Tuesday.
We set up the dish a couple of days later and it really was so very easy to use, with very easy to follow instructions. Within two minutes we had satellite tv.
A really great company to deal with. Highly recommended and I would not hesitate to purchase from Satgear again.
Very many thanks.
My recent order arrived on time and I have been very pleased with the quality of the dish. I set it up in no time at all with the help of the sat finder, and got the best picture ever, on my Freesat box. Many thanks for the excellent service.
I ordered a satellite system for my caravan which came a day before expected which was great. Set up and watching TV in no time albeit with a faulty remote control. A quick phone call to a very pleasant chap and one was sent out first class next day delivery and works a treat....now thats service well done folks ????
the system arrived well packed and was easy to set up. The only problem was that the receiver would only show German channels but after an email and a phone call Darren talked me through how to install the file onto the receiver.The customer service was 100% and nothing was to much trouble and explained in plain simple terms that were easy to understand. [Satgear Edit: We couldn't really explain how this happened? Normally every receiver is set up ready to go for the UK channels, but quickly resolved :) ]
The Vuesat satellite kit is a really impressive piece of kit, the whole thing is well made with premium materials. Ordering and delivery was easy with updates from the company on the delivery process. Clear instructions mean that from unboxing to complete initial assembly with a crystal clear TV picture was probably 10 minutes. Now that I know what I am doing I expect it to be much less. I have had several satellite kits before but none have been so easy to use with perfect results such as this. I have yet to test the back-up support offered as everything has worked perfectly but if it is anything like the product sold then I have no concerns.
A short note to let you know that I am very happy with the Satgear System. As your description says it is very easy to set-up and use and I was up and running very quickly indeed. I was very surprised with the quality of the picture and agree with you that it is fantastic. Our next trip is coming up shortly where I know that there is no TV signal so I will look forward to watching a crisp clear picture. Many thanks again.
I bought a cheap sat/tv set up, what a mistake, a big mess around to get a poor quality picture, I had the good fortune to come across satgear who were a mine of information and advise. Nothing was too much trouble, I bought an avtex tv with the compatible vuesat square flat (I will call it a dish) and tripod which is very compact and easy to assemble and store, NO sticking out lnb, NO sat finder needed NO external tuner needed. Just minutes to set up, and takes me 30 seconds to lock on to the satalite, it also works in Scotland ! I would recommend this set up for anyone over 10 years old, don't make the same mistake I made, get the right thing for the job is cheaper in the long run, if I have any future requirements it will be from Satgear.
Hello Darren and team. Just wanted to let you know I got it all working at first try. I bought your kit to put on my flats balcony because our building communal system keeps breaking down and now they say they won’t fix it for 4 to 6 weeks, which is ridiculous. I got your kit yesterday, put it all together last night but didn’t look for the signal until this morning. Got it within a couple of mins with an iPad sat finder app so I didn’t need the meter but that’s ok. It’s good to have it as a back up. I’m very happy to finally have signal to my sky box. Your instructions were very good... I’m happy to say it’s all working perfectly And I’m very satisfied with my purchase. Thank you very much.
Bought ours middle of 2019 after being fed up of poor reception from our existing setup. Brilliant customer service Quick delivery . Must admit to modifying the mounting system. Decided the tripod although an excellent idea was vulnerable to theft if away from the van. So made a mount to fix to the roof of van. Now can place the sat dish on the roof when parked up and not worry about it being stolen or blown over if windy. Bonus is is no obstructions as the dish is high up.
Setting up is a breeze and reception is excellent. So fully recommend
When our previous dish failed, my research led to Satgear. I telephoned to discuss my needs and arrived at the Vuesat easy beam flat panel system to match my Avtex TV. It was shipped out to the site where we were staying and was set up in minutes - the longest part was opening the packaging! A few days later, camping in a very exposed place, the tripod was rock solid and continued to function perfectly - not a situation we were used to. You can see our Spaniel enjoys watching TV!
Order no. 4563860
Hi, Order arrived exactly when you said, excellent delivery. Have just been out and set it up, took about 10 minutes. I'm now sitting in my caravan, in the driveway, coffee in hand and watching satellite television with a perfect picture. Many, many thanks for your excellent advice and professionalism. Tom Quinn.
I knew very little about satellite setups for caravans. Darren was very patient and spelled out matters in simple English. All the equipment arrived on the agreed date and again Darren was happy to speak to me on the telephone and assist with a couple of things I did not understand. Excellent service.
I purchased a 80cm dish as we visit France. Initially the set up didn't work - after testing out a new LNB the problem was identified as the receiver which was promptly replaced and the system works fine now. The willingness and help given by Satgear to sort out the problems was brilliant - I would highly recommend them to anyone thinking of buying a system
Very pleased to receive my order of the Premium Flat 440 portable dish unpacked and set up in about 5 minutes perfect signal and quality readings. This is going to be such an improvement to the heavy dish we have carried in our caravan for years. The tripod in the kit is of very high quality and very stable. Very happy.
Excellent enquiry and support service, from Darren, followed by speedy delivery of a Vuesat Easybeam Premium Portable Flat Panel Satellite Dish Kit, complete with Easyfind. If only all our UK retailing experiences could be like this? The kit is compact, light and easy to set up. The quality of the tripod is especially impressive. Tuning to the UK Astra satellite is a doddle with Easyfind and the quality of the resulting picture is excellent. Can’t fault the system and I am a well satisfied customer.
The gear is working well, we have just had a 6 week holiday in France staying in a number of sites each time being able to connect to a satellite and watch TV.
The information provided is easy to follow but when i did have a problem you were on the end of the phone.
Before the lockdown I was researching sat dishes as my new Avtex tv recieves HD channels. I decided on the easybeam as it has the easyfind system which is compatible with my tv.Finding on the website that online orders could be processed promptly and safely I rang and had a nice chat with the Lady who is half of the ownership of the business. After having my questions answered I placed an order which duly came 2 days later by DPD. If you can see my picture you can see that I could not wait until I could use the caravan and set it up with the tv in the summer house. It is as easy as they say and I was most impressed with the quality of the build and the quickness it can be set up and packed away.no need for a satfinder and no locking on to the wrong satellite al HD channels were perfect.In the picture the dish is set high because of obstacles. I givethis company and it’s products the highest recommendation.