james hamilton
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Testimonials
Rating
100%
When our previous dish failed, my research led to Satgear. I telephoned to discuss my needs and arrived at the Vuesat easy beam flat panel system to match my Avtex TV. It was shipped out to the site where we were staying and was set up in minutes - the longest part was opening the packaging! A few days later, camping in a very exposed place, the tripod was rock solid and continued to function perfectly - not a situation we were used to. You can see our Spaniel enjoys watching TV!
Maureen Kristen-Faester
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Rating
100%
Purchased last year for use with our touring caravan which is stored in Bois De Cene , Vendee.
Had a few problems with initial trial in UK and after a telephone call to the tech department got it sorted. It was a simple case of not pressing the right choice from the menu.
Once set up in France - the easy find was great and didn't take too long to find the right direction and get a green signal.
Ours was an 80cm system with easy find.
Our signal strength was around 70% to 85% which was sufficient for a perfect picture.
Great system, easy to use and set up.
Jim Bayfield
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Rating
100%
My recent order arrived on time and I have been very pleased with the quality of the dish. I set it up in no time at all with the help of the sat finder, and got the best picture ever, on my Freesat box. Many thanks for the excellent service.
Arthur Whitney
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Rating
100%
Hello Darren and team. Just wanted to let you know I got it all working at first try. I bought your kit to put on my flats balcony because our building communal system keeps breaking down and now they say they won’t fix it for 4 to 6 weeks, which is ridiculous. I got your kit yesterday, put it all together last night but didn’t look for the signal until this morning. Got it within a couple of mins with an iPad sat finder app so I didn’t need the meter but that’s ok. It’s good to have it as a back up. I’m very happy to finally have signal to my sky box. Your instructions were very good... I’m happy to say it’s all working perfectly And I’m very satisfied with my purchase. Thank you very much.
Helen Mirpuri
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Rating
100%
Great service with prompt delivery of portable satellite kit. Fast response to later problem with LNB which was replaced FOC under warranty. Will use again thank you
David Warren
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Rating
100%
This is a very belated thank you for rescuing Janet & I when in Croatia in May with our caravan. We had tried to home in on English programmes but could only pick up the German transmission from the satellite. Unfortunately we had clicked on to ‘Factory settings’ not realising that the receiver had come from Germany and been converted by yourselves. WE NOW KNOW WHAT NOT TO DO!!!!! Your solving of our situation with much determination on your part, despite the lateness of the hour was very much appreciated. We had goodish reception there and when near Annecy received all BBC programmes. We look forward to getting it right in 2020 when we plan to return to Croatia.
Again, many thanks.
Graham & Janet Laight
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Rating
100%
I found the kit supplied excellent. I needed some assistance in setting it up and obtained this over the phone immediately
David Carr
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Rating
100%
Bought ours middle of 2019 after being fed up of poor reception from our existing setup. Brilliant customer service Quick delivery . Must admit to modifying the mounting system. Decided the tripod although an excellent idea was vulnerable to theft if away from the van. So made a mount to fix to the roof of van. Now can place the sat dish on the roof when parked up and not worry about it being stolen or blown over if windy. Bonus is is no obstructions as the dish is high up.
Setting up is a breeze and reception is excellent. So fully recommend
Ray Westfield
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Rating
100%
Darren,
Sorry photo not available, as caravan now covered and stored for the winter.
I was a bit sceptical of buying a cheaper satellite kit but it all worked first time out of the box (secret is ,follow the instructions ) – I will certainly recommend your product to other caravaners.
Thanks for your first class after sales service
Tim Chilton
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Rating
100%
I purchased a 80cm dish as we visit France. Initially the set up didn't work - after testing out a new LNB the problem was identified as the receiver which was promptly replaced and the system works fine now. The willingness and help given by Satgear to sort out the problems was brilliant - I would highly recommend them to anyone thinking of buying a system
John Stevens
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Rating
100%
A short note to let you know that I am very happy with the Satgear System. As your description says it is very easy to set-up and use and I was up and running very quickly indeed. I was very surprised with the quality of the picture and agree with you that it is fantastic. Our next trip is coming up shortly where I know that there is no TV signal so I will look forward to watching a crisp clear picture. Many thanks again.
Gavin Stoddart
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Rating
100%
We purchased an EasyBeam Premium kit earlier this year.It does what it says on the tin.Once the general direction of the signal is established with a compass the set up is easy with our Avtex TV.In the UK it is a doddle and the signal is found in minutes.In France we found a signal as far south as a parallel with Valence and westwards but at times it took some tweaking of the dish inclination to get a better quality picture.Points to improve:the cable from the dish is too thin,tangles too easily and may not be very durable (- Satgear edit: thicker cable now supplied. The thin cable can be supplied on request) and a wing nut instead of a nut on the fixing to the tripod would be better. Worth the money as the kit is much more compact than an arm dish when packing away in our PVC MH.Fumbling with cold fingers I dropped the nut which secures the dish to the tripod and lost it.A phone call for a replacement proved that the after sales service was excellent.
Ken Exton
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Rating
100%
Darren was excellent and very helpful. The easyfind satellite kit for my Avtex tv would not connect because the TV was a few years old so he rang Avtex to get the engineer code and took me thru the procedure. Have found the system very easy to use and once connected to tv you can switch it to a sky or other box.
Geoff Rawlings
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Rating
100%
Mobile satellite dish for our touring caravan. Got fed up of poor caravan signal. The sat dish is great takes minutes to set up, superb signal and totally weather resistant. We’ve had our up in a storm, no problem. Top quality, simple clear instructions absolutely brilliant.
Colin Mitchell
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Rating
100%
I knew very little about satellite setups for caravans. Darren was very patient and spelled out matters in simple English. All the equipment arrived on the agreed date and again Darren was happy to speak to me on the telephone and assist with a couple of things I did not understand. Excellent service.
Ray Smith
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Rating
100%
the system arrived well packed and was easy to set up. The only problem was that the receiver would only show German channels but after an email and a phone call Darren talked me through how to install the file onto the receiver.The customer service was 100% and nothing was to much trouble and explained in plain simple terms that were easy to understand. [Satgear Edit: We couldn't really explain how this happened? Normally every receiver is set up ready to go for the UK channels, but quickly resolved :) ]
mark
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Rating
100%
Just purchased the Viewsat Easybeam premium flat dish. The product came via parcel Force within the specified time. I followed the simple instructions and got to the stage where all cables were in the correct place. The dish was set at the recommended elevation and set in roughly the right direction. I turned on the Tv and receiver. The instructions said I should have No Signal sign showing which I did. The I should press info and then info again, which would turn on the easy find. Nothing happened. I went back over everything and tried again still nothing happened. I changed the batteries in the remote. Same again. Then my lad turned up and asked if I’d checked the source of input on my TV. I’m a technophobe and didn’t know what he meant. He just turned my TV to HDMI. Within 2 minutes I was watching Satelite TVwith a perfect picture. If I’d have known about the HDMI it would have taken a total of 10 minutes to set up. I would definitely recommend this dish kit
Derek Dixon
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Rating
100%
I have now used it on 2 separate camping trips and it is a superb bit of kit!!! Most importantly, my wife was extremely impressed with the picture quality and ease of use and I had the system up and running before she had finished making us both a cuppa!!! Happy wife, happy life!! Great customer service deserves great feedback!!!!
Guy Hislop
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Satgear Deluxe Satellite Tripod - Silver Aluminium 1.5m
Lightweight aluminium tripod with very stable broad base designed for supporting satellite dishes. This is the tripod that is now used in our Premium Kits.
- Professional finish throughout
- Brushed aluminium finish with easy-use finger wheel clamps
- Tripod legs have holes for ground fixing on windy days - pegs included
- All joints are finished with spacers for very smooth sliding operation>The centre pole rises to over 1.5 meters (for those awkward high fences that sometimes get in the way of the satellite beam.)>
- A very sturdy and robust tripod - perfect for dishes up to 80cm diameter
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