Trevor Laverick
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Testimonials
Rating
100%
Purchased a beam 60HD kit, had an issue when trying to order via internet, so phoned and was answered by a very helpful lady, sorry did not get the name, who sorted everything out easily and then gave me next day delivery at no additional charge, how good is that!!
Arrived 23 hours after the order was placed, fantastic, I then slowly and carefully put it together following the helpful and detailed instructions provided and had it all up and running in a couple of hours and I was taking it slowly and carefully. It only requires partial taking apart to transport and I think it will take no longer than 20 minutes in future.
It is a very robust piece of kit I am very impressed for the price, everything is included, you only need a TV, no additional cables required.
Thanks to all at Satgear!
Kev Grimwood
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Rating
100%
Just purchased the Viewsat Easybeam premium flat dish. The product came via parcel Force within the specified time. I followed the simple instructions and got to the stage where all cables were in the correct place. The dish was set at the recommended elevation and set in roughly the right direction. I turned on the Tv and receiver. The instructions said I should have No Signal sign showing which I did. The I should press info and then info again, which would turn on the easy find. Nothing happened. I went back over everything and tried again still nothing happened. I changed the batteries in the remote. Same again. Then my lad turned up and asked if I’d checked the source of input on my TV. I’m a technophobe and didn’t know what he meant. He just turned my TV to HDMI. Within 2 minutes I was watching Satelite TVwith a perfect picture. If I’d have known about the HDMI it would have taken a total of 10 minutes to set up. I would definitely recommend this dish kit
Derek Dixon
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Rating
100%
Had a satellite receiver for about 10 years easy find but complicated set up decided to try this model. Set up is easy turn on the Tv and press ok then turn on easyfind just a couple of clicks Tv up and running , display shows the available English channels in order. What a difference between this system and the old one - wish I had had it years ago ! The wife is very pleased because she can search and find the required Tv show with no trouble did not miss a single episode of her favorite soaps for the duration of the holiday.
Excellent product would recommend to any body.
Smiffy
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Rating
100%
Excellent kit for avtex tv in Motorhome and easy transaction with the help of both Darren and Nicola
Philip Amos
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Rating
100%
We have a static caravan in Cumbria and for the last 2 years the TV reception has been sporadic. Decided to try a sat system for the first time. I went with this kit because it had everything in it and glad I did. Arrived next working day via DPD at 10.00 and by 11.00 I was watching the satellite TV at home. I decided to try a set up at home and once happy setup on the caravan. The bracket for the dish is a monster, its so well made it was overkill for the caravan. I used some old climbing frame rods for the caravan and within 10 minutes of arriving at the van was up a running. I used the flat cable to put the cable through the window (extra but well worth it) to save having to get under the van and altering the aerial in let. The receiver can record to a USB pen drive but (correct me if I'm wrong) but it's not dual channel. Great if there something on when your our. The quality of the recording was great and this was a nice bonus. The satellite finder was a great help. Thinking of getting one at home now. Thanks guys.
davybram
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Rating
100%
I have over a number of years bought various items from Darren and his team but this time they excelled themselves in how to look after and full fill a customers needs. Information supplied and delivery of new equipment was brilliant . l will return for more items as and when. Congratulations to all at SATGEAR
Anthony Eaton
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Rating
100%
I wasn't sure what I needed, so I rang Satgear, got straight through, and the very pleasant lady was really helpful & knowledgable. Got my order in after hours on Monday, confirmation of shipping on the Tuesday, and had it delivered am on the Wednesday. Installation was really simple, and the product is sturdy and well made. It genuinely took longer for my TV to search for all the channels than it did to install this. Just follow the really simple guide for orienting the dish and use the Satfinder. It could not be simpler. All in all it is a 10 out of 10 for the service, and for the quality of the dish & kit. Well done satgear.........
Michael Love
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Rating
100%
MY ordering error was swiftly corrected. No drama no fuss Satgear a delight to work with. Darren and his wife were most helpful.
The kit is working excellently and look forward to taking it on our holidays
Stephen Ward
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Rating
100%
My recent order arrived on time and I have been very pleased with the quality of the dish. I set it up in no time at all with the help of the sat finder, and got the best picture ever, on my Freesat box. Many thanks for the excellent service.
Arthur Whitney
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Rating
100%
Absolutely outstanding company, Both Darren and his lady assistant provide a service above and beyond similar companies.
Darren spent a huge amount of time assisting and diagnosing a problem I had linking up to a satellite receiver plus the satellite equipment they supply is first class.
Highlyrecommended.
Reg Unsworth
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Rating
100%
We live remotely in Cornwall with poor terrestrial TV - mist. rain and wind often prevent us from finishing a programme. The house is built of granite and this restricts what can be attached externally. Satgear Beam 60 linked to old Sky boxes - for Freesat - has solved all our problems. We had great advice from the company as to what was needed, excellent service from the team and speedy delivery. Oh! that all organisations and companies were like this! Now, if we expect a high winds - it really can blow on the Moor - I can remove the dish ahead of a severe winter storm and not risk damage to a fixed wall-mounted dish. The tripod can stay in place with the excellent pegs to hold it down.
John Warner
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Rating
100%
Purchased last year for use with our touring caravan which is stored in Bois De Cene , Vendee.
Had a few problems with initial trial in UK and after a telephone call to the tech department got it sorted. It was a simple case of not pressing the right choice from the menu.
Once set up in France - the easy find was great and didn't take too long to find the right direction and get a green signal.
Ours was an 80cm system with easy find.
Our signal strength was around 70% to 85% which was sufficient for a perfect picture.
Great system, easy to use and set up.
Jim Bayfield
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Rating
100%
Very pleased to receive my order of the Premium Flat 440 portable dish unpacked and set up in about 5 minutes perfect signal and quality readings. This is going to be such an improvement to the heavy dish we have carried in our caravan for years. The tripod in the kit is of very high quality and very stable. Very happy.
Paul Walton
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Rating
100%
Great product with everything you need to get you up and running ( apart from a box that is).
Needed a bit of advice and the support was spot on.
Chrisbpr
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Rating
100%
Used my Vuesat dish twice now on caravan sites in the Highlands. Works a treat..!!
Dish looks good, tripod is well made and comes with pegs to secure it to the ground.
The dish arrived promptly and was well packaged.
All cables supplied so I needed nothing else to start using it.
Contacted Darren at Satgear for some advice and received prompt replies.
All in all I am very happy.
Brian Traverse
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Rating
100%
I found the kit supplied excellent. I needed some assistance in setting it up and obtained this over the phone immediately
David Carr
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Rating
100%
We purchased an EasyBeam Premium kit earlier this year.It does what it says on the tin.Once the general direction of the signal is established with a compass the set up is easy with our Avtex TV.In the UK it is a doddle and the signal is found in minutes.In France we found a signal as far south as a parallel with Valence and westwards but at times it took some tweaking of the dish inclination to get a better quality picture.Points to improve:the cable from the dish is too thin,tangles too easily and may not be very durable (- Satgear edit: thicker cable now supplied. The thin cable can be supplied on request) and a wing nut instead of a nut on the fixing to the tripod would be better. Worth the money as the kit is much more compact than an arm dish when packing away in our PVC MH.Fumbling with cold fingers I dropped the nut which secures the dish to the tripod and lost it.A phone call for a replacement proved that the after sales service was excellent.
Ken Exton
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Rating
100%
Absolutely outstanding company, Both Darren and his lady assistant provide a service above and beyond similar companies.
Darren spent a huge amount of time assisting and diagnosing a problem I had linking up to a satellite receiver plus the satellite equipment they supply is first class.
Highlyrecommended.
Reg Unsworth
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Rating
100%
My original installation of a dish and set top box from Satgear went without a hitch - perfect picture on first attempt using satellite finder. The kit is for our holiday let and we've suffered repeated problems with guests 'fiddling' with setup despite being asked not too. This culminated today in a completely inoperable system, with new guests due tomorrow. One call to Darren, a file upload and everything is back to normal in 15 minutes - and now PIN code protected. Thank you so much - can't express how thankful we are to have dealt with such a helpful and responsive company. FIVE STARS!
David Walker
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Rating
100%
Received 60cm satellite kit within 3 days of ordering over the phone. Fairly easy to set up following instructions there was one tiny screw missing from LNB, but after phone call a replacement was quickly sent out. On setting dish up I couldn't get a signal on the satfinder, but after a further phone call, Darren explained how to test it and it was found to be faulty. A replacement was sent out straight away, and on receiving it the next day managed to set up dish with ease. Would recommend this company to anyone who wants a good quality dish and can set it up themselves. Am now picking up more freesat channels than before. Excellent product and service. Regards Paul.
Paul Hunt
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Rating
100%
I purchased a 80cm dish as we visit France. Initially the set up didn't work - after testing out a new LNB the problem was identified as the receiver which was promptly replaced and the system works fine now. The willingness and help given by Satgear to sort out the problems was brilliant - I would highly recommend them to anyone thinking of buying a system
John Stevens
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Rating
100%
Customer service very good, my enquiry was handled promptly and courteously, the goods despatched and received as promised.
Brian Gardiner
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Rating
100%
Excellent prompt customer service. Bought a 80cm satellite dish kit - the dish had been damaged in transit. Had a response to my email on a Saturday within a few hours and a promise to send a new dish. The replacement even arrived before the delivery date of the original order. Easy to install and align. Excellent signal. I thoroughly recommend SatGear.
Bryan Todd
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Rating
100%
Received my Satgear Beam60HD kit this morning and decided to try it out in the caravan on the driveway. I was a bit apprehensive as invariably any kit sold as 'Easy' is usually anything but. But I shouldn't have worried. I just followed the clear instructions and within about 45 minutes, most of which was taken up assembling the bracket and attaching to the dish, I was sitting in the caravan watching BBC1 HD.
No more breaks away without tv from now on.
All the materials are good quality and the kit is really good value. Oh and the canvas Vuesat bag is great quality as well.
Recommended!
Kevin Hughes
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Rating
100%
i was looking for a satellite system which would be easy to set up and use on the move. i inquired through customer service which system to purchase and satgear advised me to buy this system . at first i didnt think it would be so simply to set up and use . i set off with all my new kit and unpacked on camp site. The set up of stand and dish was straight forward and instructions explained excatly what to do and with in 5-10 mins i had picture on tv . The best bit of advice i could give to any one purchasing this system download the satellite finder app off the app store ,this will make setting up system so much easier if you know roughly the correct direction of satellite to start off with . First set elevation of dish ,and use your app to locate satellite direction and you have system running in minutes . well happy with product and recommend any one to buy this system with receiver .The easy find system makes whole process simple with the lights on back of dish to set up dish.
c.g.wheeler
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