Jim Bayfield
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Testimonials
Rating
100%
Excellent enquiry and support service, from Darren, followed by speedy delivery of a Vuesat Easybeam Premium Portable Flat Panel Satellite Dish Kit, complete with Easyfind. If only all our UK retailing experiences could be like this? The kit is compact, light and easy to set up. The quality of the tripod is especially impressive. Tuning to the UK Astra satellite is a doddle with Easyfind and the quality of the resulting picture is excellent. Can’t fault the system and I am a well satisfied customer.
Roland MUGELI
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Rating
100%
Thanks 'again' to Satgear, sorted me another kit for my caravan.
Always helpful, good communication, fast delivery.
Will definitely use again when needed in the future.
Clive Buckler
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Rating
100%
Received advice on the phone to ensure we had the kit most suitable for our requirements for our caravan and Avtex TV
After placement of order we had an issue with the currier not delivering on the dates stated. Darren chased this up with the currier and kept us informed of the situation and continued to contact us until it was delivered.
Darren also helped us to set the system up and provide us details for Avtex to upgrade the software on the TV to enable the channel list to be updated.
Great customer support and would highly recommend.
Graham Shipp
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Rating
100%
I ordered a satellite system for my caravan which came a day before expected which was great. Set up and watching TV in no time albeit with a faulty remote control. A quick phone call to a very pleasant chap and one was sent out first class next day delivery and works a treat....now thats service well done folks ????
Andrew Peace
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Rating
100%
Hello Darren and team. Just wanted to let you know I got it all working at first try. I bought your kit to put on my flats balcony because our building communal system keeps breaking down and now they say they won’t fix it for 4 to 6 weeks, which is ridiculous. I got your kit yesterday, put it all together last night but didn’t look for the signal until this morning. Got it within a couple of mins with an iPad sat finder app so I didn’t need the meter but that’s ok. It’s good to have it as a back up. I’m very happy to finally have signal to my sky box. Your instructions were very good... I’m happy to say it’s all working perfectly And I’m very satisfied with my purchase. Thank you very much.
Helen Mirpuri
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Rating
100%
Just wanted to say I bought a 80cm premium kit from you a couple of months ago but just got to test it in Luxembourg this weekend- brilliant! Excellent picture easy to set up. Very pleased.
Tim Burrell
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Rating
100%
I upgraded from the manual sat dish and what a difference it makes having the auto one, simple set up takes a minute to connect the cables set the dish up on the small legs which folds out from the base. The app on the phone controls the dish from selecting the satellite you require to the signal strength very easy to operate . I set up the system at home first to learn what it can do before been on the camp site but I do like the flexibility of been 12 volt as we do not always have 240 mains. The carry bag is great all the cables and dish is stored away ready to use.
Mick Olley
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Rating
100%
Customer service very good, my enquiry was handled promptly and courteously, the goods despatched and received as promised.
Brian Gardiner
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Rating
100%
Brilliant does what it says on the tin, so simple to set up, Brilliant bag and yes everything packs away into the bag very lightweight good value for money a must for all caravan and motor home owners.
Smiler
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Rating
100%
We’ve come away in the caravan to Hebden Bridge and I have just tried out the smartbeam. Despite the fact that it’s pointing at the caravan next door and there are plenty of trees about, Even better, although it ‘only’ said 79% the bars on the signal strength indicator on the skybox settings were maximum. I’ve never seen that before, even at home.
Colin Lamb
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Rating
100%
Very happy I chose Satgear. Friendly and helpful staff and the kit worked a treat. Installation instructions were straightforward and complete.
Peter DONNELLY
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Rating
100%
MY ordering error was swiftly corrected. No drama no fuss Satgear a delight to work with. Darren and his wife were most helpful.
The kit is working excellently and look forward to taking it on our holidays
Stephen Ward
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Rating
100%
Darren and Nicola have been excellent answerng my questions speedily. The products are excellent and exceeded my expectations. Great service from satgear.
Terence Costello
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Rating
100%
My recent order arrived on time and I have been very pleased with the quality of the dish. I set it up in no time at all with the help of the sat finder, and got the best picture ever, on my Freesat box. Many thanks for the excellent service.
Arthur Whitney
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Rating
100%
We purchased an EasyBeam Premium kit earlier this year.It does what it says on the tin.Once the general direction of the signal is established with a compass the set up is easy with our Avtex TV.In the UK it is a doddle and the signal is found in minutes.In France we found a signal as far south as a parallel with Valence and westwards but at times it took some tweaking of the dish inclination to get a better quality picture.Points to improve:the cable from the dish is too thin,tangles too easily and may not be very durable (- Satgear edit: thicker cable now supplied. The thin cable can be supplied on request) and a wing nut instead of a nut on the fixing to the tripod would be better. Worth the money as the kit is much more compact than an arm dish when packing away in our PVC MH.Fumbling with cold fingers I dropped the nut which secures the dish to the tripod and lost it.A phone call for a replacement proved that the after sales service was excellent.
Ken Exton
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Rating
100%
Purchqsed 35cm suitcase kit Good kit nice compact case works perfectly.
Bob
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Rating
100%
I wasn't sure what I needed, so I rang Satgear, got straight through, and the very pleasant lady was really helpful & knowledgable. Got my order in after hours on Monday, confirmation of shipping on the Tuesday, and had it delivered am on the Wednesday. Installation was really simple, and the product is sturdy and well made. It genuinely took longer for my TV to search for all the channels than it did to install this. Just follow the really simple guide for orienting the dish and use the Satfinder. It could not be simpler. All in all it is a 10 out of 10 for the service, and for the quality of the dish & kit. Well done satgear.........
Michael Love
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Rating
100%
Great service with prompt delivery of portable satellite kit. Fast response to later problem with LNB which was replaced FOC under warranty. Will use again thank you
David Warren
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Rating
100%
Absolutely outstanding company, Both Darren and his lady assistant provide a service above and beyond similar companies.
Darren spent a huge amount of time assisting and diagnosing a problem I had linking up to a satellite receiver plus the satellite equipment they supply is first class.
Highlyrecommended.
Reg Unsworth
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Rating
100%
My original installation of a dish and set top box from Satgear went without a hitch - perfect picture on first attempt using satellite finder. The kit is for our holiday let and we've suffered repeated problems with guests 'fiddling' with setup despite being asked not too. This culminated today in a completely inoperable system, with new guests due tomorrow. One call to Darren, a file upload and everything is back to normal in 15 minutes - and now PIN code protected. Thank you so much - can't express how thankful we are to have dealt with such a helpful and responsive company. FIVE STARS!
David Walker
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Rating
60%
I purchased my Vuesat EasyBEAM Premium Portable Flat Panel Satellite Dish Kit in September 19 and used it for first time last week (Dec 19) in Braemar (North East Scotland). It was connected to an Avtex TV that supported Easyfind.
I found it very difficult to align it with the satellite. Any semblance of a signal, (yellow or green indication) was lost with rotational movement of less than 1mm in either direction. After much fiddling in the dark, it finally locked onto a stable signal. Thankfully, it wasn't too windy, so anchoring the tripod seemed unnecessary, which was just as well because any disturbance would have disturbed the reception. (Tried to anchor it down first, but couldn't get a signal without moving the whole thing.)
Notwithstanding the above difficulties, the quality of the picture was excellent and a wide range of channels was available. Interestingly, there was no signal on channels 1 and 2 (BBC), but equivalent channels were available elsewhere.
Although the basic system function was good, more technical work is needed in my view to improve the tuning process.
Keith Oversby
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Rating
100%
great service from satgear,, we use it for our caravan for all over Europe,and no problem with reception
would recomend
james hamilton
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Rating
100%
I received my Vuesat system yesterday and set it up at home to test it out and was able to get a perfect picture on Sky Q within 15 minutes of opening the box. Really simple and easy to get started. great service from Satgear. They informed me that there might be a delay in delivery but kept me informed and it arrived on time. Very pleased with the system which is well made.
William Duncan
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Rating
80%
The gear is working well, we have just had a 6 week holiday in France staying in a number of sites each time being able to connect to a satellite and watch TV.
The information provided is easy to follow but when i did have a problem you were on the end of the phone.
Regards
John
JOHN BELL
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Rating
100%
Received 60cm satellite kit within 3 days of ordering over the phone. Fairly easy to set up following instructions there was one tiny screw missing from LNB, but after phone call a replacement was quickly sent out. On setting dish up I couldn't get a signal on the satfinder, but after a further phone call, Darren explained how to test it and it was found to be faulty. A replacement was sent out straight away, and on receiving it the next day managed to set up dish with ease. Would recommend this company to anyone who wants a good quality dish and can set it up themselves. Am now picking up more freesat channels than before. Excellent product and service. Regards Paul.
Paul Hunt
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Rating
100%
We have a static caravan in Cumbria and for the last 2 years the TV reception has been sporadic. Decided to try a sat system for the first time. I went with this kit because it had everything in it and glad I did. Arrived next working day via DPD at 10.00 and by 11.00 I was watching the satellite TV at home. I decided to try a set up at home and once happy setup on the caravan. The bracket for the dish is a monster, its so well made it was overkill for the caravan. I used some old climbing frame rods for the caravan and within 10 minutes of arriving at the van was up a running. I used the flat cable to put the cable through the window (extra but well worth it) to save having to get under the van and altering the aerial in let. The receiver can record to a USB pen drive but (correct me if I'm wrong) but it's not dual channel. Great if there something on when your our. The quality of the recording was great and this was a nice bonus. The satellite finder was a great help. Thinking of getting one at home now. Thanks guys.
davybram
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Rating
100%
I purchased a 80cm dish as we visit France. Initially the set up didn't work - after testing out a new LNB the problem was identified as the receiver which was promptly replaced and the system works fine now. The willingness and help given by Satgear to sort out the problems was brilliant - I would highly recommend them to anyone thinking of buying a system
John Stevens
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Rating
100%
We live remotely in Cornwall with poor terrestrial TV - mist. rain and wind often prevent us from finishing a programme. The house is built of granite and this restricts what can be attached externally. Satgear Beam 60 linked to old Sky boxes - for Freesat - has solved all our problems. We had great advice from the company as to what was needed, excellent service from the team and speedy delivery. Oh! that all organisations and companies were like this! Now, if we expect a high winds - it really can blow on the Moor - I can remove the dish ahead of a severe winter storm and not risk damage to a fixed wall-mounted dish. The tripod can stay in place with the excellent pegs to hold it down.
John Warner
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